Customer service scheduling software
Implementing Booklux customer service scheduling software requires no more than a few minutes of setup time.
First 30 days free. Cancel anytime.
The Perfect Booking Solution
Booklux brings you an integrated and intuitive scheduling management solution that ensures seamless management of your customer service.
Trusted Client Booking Software
Booklux is a recognized schedule management software - the solution of choice for top performers in various sectors, increasing the efficiency of the employment plan.
1+ Millions
Bookings per year
40+
Countries worldwide
25+
Supported languages
11+
Years of experience
Flexible Pricing
Booklux offers a transparent and modular pricing strategy that allows you to start with basic packages and grow functionality as your business expands and needs grow.
Free Plan/Package
€0
Calendar name / Monthly + VAT
Plus Package
€11.99
Calendar name / Monthly + VAT
Enterprise Plan
Request a quote
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Easy-to-use Management Software
Booklux's schedule management software simplifies service location, flexible schedules, and multiple resources. The system allows you to manage page access rights, manage reservations, and set notification conditions based on user roles.
Convenient Booking Management
Booklux customer service scheduling software gives you complete control over your bookings. You can create recurring and group bookings, track booking history, and send notifications across web and mobile apps.
Mobile Management App
Download Booklux on your mobile or tablet to manage your customer service schedule anywhere, anytime.
Feature-Rich Booking
Thanks to Booklux's schedule management software, you can flexibly set rules and use versatile booking options.
Online Booking Options
Share your custom Booklux booking link, download your personalized QR code, or add a booking button to your website.
Client Mobile App
Our client app is free for both you and your clients, offering convenience and speed. Clients can save their preferences in the app and book services in just a few moments. The app displays all upcoming bookings and sends a reminder 24 hours before the service starts.
Automated Booking Notifications
Booklux customer service scheduling software allows you to customize notifications to meet your specific needs. You can choose when and how to send emails or SMS messages, and customize the dialogue scheme based on location.
Dynamic Pricing
Booklux's schedule management software offers a variety of options for customizing service pricing.
Convenient Payment Options
Booklux's schedule management software allows you to activate online payments, send automatic invoices, track payment transactions, and integrate the system with accounting programs.
Data-Driven Analytics
Booklux customer service scheduling software offers in-depth business analytics, data export functionality, and integration with popular web analytics tools such as Google Analytics, Google Tag Manager, and Facebook Pixel.
Frequently Asked Questions
Solutions to frequently asked questions find answers to your questions quickly and easily.
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What is customer service scheduling software?It is an easy-to-use digital solution that allows customer service to make reservations online 24/7. Innovative customer service scheduling software provides a real-time overview of services offered, allows customers to quickly find a convenient time, and sends automatic confirmations and reminders. Data analysis shows that user-friendly and optimized scheduling software significantly improves customer loyalty.
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What are the benefits of using customer service scheduling software?The main goal of customer service scheduling software is to offer all customers the opportunity to book services 24/7, automate schedule management, and also reduce administrative burden. Customer service scheduling software allows customers to see real-time availability and book services or products at any time, and automatically distributes confirmations and reminders. You can manage group bookings, use dynamic pricing and promotions, accept online payments, and automatically generate invoices. The software supports customer memberships, various loyalty cards, a virtual wallet, integrated marketing automation, and process automation, making it a valuable tool for business efficiency and success.
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How much does customer service scheduling software cost?The price of customer service scheduling software depends on the package selection and the functionality of any additional services, thereby ensuring the flexibility needed by different businesses. Customer service scheduling software offers different packages with transparent pricing and modular additional features. A free trial or free plan allows you to see if the software suits your needs without risk, and additional services can be added at any time as needed. Click to open link
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How do I set up customer service scheduling software?Customer service scheduling software setup is done through registration on the website, where instructions help the user set up the booking environment quickly and easily. Get help with live chat or video tutorials at any point while setting up your customer service scheduling software. The free trial gives you plenty of time to test out the software’s features, while integration options ensure seamless compatibility with existing processes and other software. Click to open link
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Can I integrate the customer service scheduling system with my website?Various integration options allow customer service scheduling software to be easily added to any website, allowing customers to create bookings directly from the website. Customer service scheduling software offers several integration options, including adding a booking button or view, sharing a unique booking link, or using a booking QR code.
- Booking system for WordPress websites
- Booking system integration tutorial for WordPress: Watch video
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Can I customize my customer service scheduling page?Extensive customization options offer the opportunity to personalize customer service scheduling software according to your company's brand and needs. Customer service scheduling software allows you to create a page with your company's visual style, set up booking rules, manage customer accounts, and use different pricing models. This way, you can manage your bookings from short-term service to longer-term bookings, including group bookings with a limited number of participants.
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How can I accept payments through my customer service scheduling system?Customer service scheduling software allows you to accept payments through Stripe Payments, which supports a variety of digital payment methods. Upon successful payment, the customer service scheduling software automatically confirms the booking. The software allows for automatic invoice authentication upon receipt of payment and offers seamless integration with accounting software. Additionally, the virtual wallet system offers a flexible cancellation policy: the amount of reservations canceled in a timely manner is left in the customer's account in the form of credit, which can be used to make new reservations.
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How can I manage bookings and availability through the customer service scheduling software?The intuitive administration dashboard allows for complete overview and control over customer service scheduling software bookings and resources, regardless of the user's location. Customer service scheduling software allows you to track booking history and activity logs, and create recurring and group bookings. You can set regular work schedules, manage user accounts, and assign permissions for each employee. Thanks to the mobile app, you can activate push notifications and manage your business on the go.
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Can I send automated reminders to clients through the customer service scheduling system?Customer service scheduling software offers customers the option to receive automatic reminders via email, SMS notifications, and in-app. Customer service scheduling software offers complete control over reminders, allowing for a choice of channels and their timing. A free booking app allows customers to save frequently used contact details and make bookings quickly, and receive additional reminders the day before the service is due.
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How can I track my bookings and customer service statistics?Customer service scheduling software enables real-time analysis of bookings and services, which helps the company gain in-depth insight and make data-driven decisions regarding pricing and optimization. Customer service scheduling software provides real-time insights into bookings, revenue, and customer growth, allowing you to track booking history and detailed activity logs. The software is compatible with leading web analytics tools such as Google Analytics, Google Tag Manager, and Facebook Pixel.
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What is the best customer service scheduling software?Customer service scheduling software is a comprehensive solution that combines effective pricing functionality, management capabilities for various services, and extensive functionality, ensuring an excellent user experience for businesses of all sizes. Booklux customer service scheduling software stands out in the market with its versatile pricing options, user-friendly interfaces, mobile apps, analytics, and automation features. The software allows you to manage both short-term and long-term bookings and offers the ability to manage all aspects from your mobile device. Learn more here: Click to open link
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Who is customer service scheduling software for?For any provider of time- or resource-based services, regardless of size or industry, customer service scheduling software is an excellent choice, offering maximum flexibility and allowing you to scale transactions at a reasonable price. Innovative customer service scheduling software allows you to manage both short-term and long-term bookings, including individual and group bookings. Thanks to the advanced pricing module, the software supports various services, strategies and campaigns. The software offers mobile applications, extensive integrations and additional features that give your business the freedom to grow and adapt to any situation.
24/7 Customer Support
Our 24/7 online chat support is always ready to help with general questions. We create exceptional customer experiences for email inquiries that resolve your concerns.
Free Trial
Take the time to try Booklux's schedule management solution first hand - try all our services for free for 30 days.